The LifeWatch ERIC Help Desk is at your disposal to support you in the use of our platforms and services.
The LifeWatch ERIC Help Desk applies a ticket system to address all support requests.
A unique number is assigned to each request, and you can refer to it to track its progress.
Check our knowledge base to see if the issue you wish to raise has already been addressed. All topics are listed on the left-hand side column; select one to see the list of items associated with it. A search field is at your disposal to easily query the knowledge base.
If you cannot find what you are looking for, you can open a new ticket. Please note that you must be registered and logged in to do so.
If you have any issue during the reset password procedure, please send an email to service.centre@lifewatch.eu.
Topic
Item
They include: major scientific equipment (or sets of instruments), knowledge-based…Read more
A legal capacity recognised in all EU…Read more
Establishes and operates the infrastructure and information systems necessary to mobilise and integrate data and algorithms…Read more
Statutory Seat and ICT e-Infrastructure Technical Office (SSO,…Read more
Belgium, Bulgaria, Greece, Italy, the Netherlands, Portugal, Slovenia, Spain.Read more
Associated Countries;
Other Third Countries;
Intergovernmental Organisations.
Read more
Participate and vote in the General Assembly (contributing to the definition of strategic objectives and implementation plans);
Access information and services provided by LifeWatch ERIC;
Benefit from any…Read more
Aggregate and organise national scientific communities working on biodiversity and ecosystems, maximising their visibility and impact;
Use the LifeWatch ERIC…Read more
Support and facilitate the objectives, tasks and governance of LifeWatch ERIC;
Identify a representing entity and maintain a National LifeWatch Support Committee to promote adoption of relevant…Read more