Help Desk

The LifeWatch ERIC Help Desk is at your disposal to support you in the use of our platforms and services. 
The LifeWatch ERIC Help Desk applies a ticket system to address all support requests.
A unique number is assigned to each request, and you can refer to it to track its progress.
Check our knowledge base to see if the issue you wish to raise has already been addressed. All topics are listed on the left-hand side column; select one to see the list of items associated with it. A search field is at your disposal to easily query the knowledge base.

If you cannot find what you are looking for, you can open a new ticket. Please note that a valid e-mail address is required.



The Calls page is where we post opportunities within LifeWatch ERIC:  Projects, Positions, Access, Tenders & Procurements. You can filter by category to specifically find the calls that interest you.


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The Directory of Scientific Skills page allows you to filter through dozens of specific scientific skills, so you can narrow down community members and connect with those working in the field that interests you. It also permits LifeWatch ERIC to…

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The Board of Opportunities page allows externals to easily share jobs, fellowships, events, projects, discussion topics and ideas with other LifeWatch ERIC Community members. Individuals looking for opportunities can browse by category and click…

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Working Groups allow you to interact more readily with colleagues and even strangers working on the same topics as you. Within Working Groups, you can upload useful resources to the repository, begin discussions on the forum, share an internal…

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On the Events page, LifeWatch ERIC staff regularly post events of interest to the Community. Externals can also post events on the Board of Opportunities page.


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Open a new ticket